Verify your teen's insurance in minutes

Submit your plan details below. Our admissions team checks IOP and outpatient benefits and follows up with a clear coverage summary — usually within one business day.

In-network with major California plans
Prior authorization support included
No charge to check benefits
HIPAA-aware — your information stays confidential

Prefer to talk now?

949-461-2620

Mon–Fri · 8am–7pm PT

Why verify first

Know what your plan covers before you commit

Teen IOP and outpatient costs vary by plan — deductibles, copays, and authorization rules all affect what families pay. We verify in-network status, clarify prior auth requirements, estimate out-of-pocket costs, and follow up with a clear summary. Free, with no enrollment obligation.

Virtual IOP & outpatient
Authorization clarified
Out-of-pocket estimate
Written summary

What we check

Every verification includes these benefit details

We contact your payer or run an electronic eligibility check — then translate the results into plain language for your family.

01
In-network status
Whether our programs are in-network under your specific plan — not just the carrier name on your card.
02
IOP coverage
Intensive outpatient benefits for teens, including telehealth IOP if your plan separates virtual and in-person rates.
03
Outpatient therapy
Individual, family, and group outpatient benefits if IOP isn't the right fit or as a step-down option.
04
Prior authorization
Whether medical necessity review is required before starting — and whether we can initiate auth on your behalf.
05
Copay vs coinsurance
Your per-session or per-visit cost share — and whether a deductible applies before benefits kick in.
06
Visit or hour limits
Annual caps, session limits, or managed care rules that could affect program length.

In-network with major plans

Aetna
Cigna
Optum
Blue Shield of CA
Magellan
+ more

Don't see your plan? Submit the form anyway — we'll confirm network status for your specific policy.

Before you submit

Have these details ready

Most verifications take less than a minute to submit when you have your insurance card nearby. You do not need every field perfect — submit what you have and our team will follow up for anything missing.

01
Insurance card
Carrier name on the front; claims phone and group number are often on the back.
02
Member ID
The subscriber ID on the card — sometimes labeled policy or member number.
03
Teen's age or DOB
Dependent coverage rules vary by plan; age helps us match the right benefit tier.
04
Subscriber name
Required when the policyholder is not the parent filling out the form.
05
Employer or plan name
Helpful for PPOs and employer plans with multiple network options.
06
Group number
Usually on the back of your card — helps us match the correct employer or plan contract.

A photo of your insurance card is fine — you can mention card details in the optional message field if you prefer not to type the member ID twice.

Missing something? Submit the form anyway. We can often start the check with partial information and call you for the rest.

Coverage variables

What affects your out-of-pocket cost

Every plan is different. These are the variables we review during verification — so you're not surprised after enrollment.

Deductible status
If your family deductible isn't met, you may pay more early in the plan year before copays or coinsurance apply.
In-network vs out-of-network
In-network care typically costs less. If we're out-of-network for your plan, we'll explain superbill or reimbursement options when available.
Authorization & medical necessity
IOP often requires prior auth. We support documentation and appeals when a payer initially denies coverage.
Telehealth policy
Some plans reimburse virtual IOP at the same rate as in-person; others use different codes or require specific modifiers.
Medi-Cal / Medicaid
Coverage varies by county and managed care plan. Submit the form and we'll confirm whether your specific plan is accepted.

We do not publish fixed prices — insurance contracts vary too widely for one number to fit every family.
Ask for a written benefits summary during verification so you can compare options at home.
If cost is a barrier, discuss payment plans or alternative levels of care with admissions — don't skip asking.

What happens next

Three steps — then you decide

Step 1
We receive your details
Member ID, carrier, and contact info — everything we need to run a benefits check.
Step 2
We verify with your payer
Our team confirms IOP and outpatient coverage, auth requirements, and estimated out-of-pocket costs.
Step 3
You get a clear summary
We call or email with results and next steps — enroll only if it feels right for your family.

Quick answers

Common questions

Still unsure? Call 949-461-2620 or use the form above.

We're in-network with many major California plans including Aetna, Cigna, Optum, Blue Shield of California, Magellan, Anthem, and others. Submit the form and we'll confirm your specific plan and network tier.

Most families hear back within one business day once we have complete insurance information. Complex plans or authorization questions may take slightly longer — we'll let you know.

No. Verification is free with no obligation. You decide whether to move forward after reviewing your benefits summary.

Medicaid/Medi-Cal acceptance depends on your managed care plan and county. Include your plan name in the form — we'll confirm coverage rather than guessing.

Yes. We check benefits for virtual IOP and outpatient levels of care so you can understand options if IOP isn't the right fit.

Denials aren't always final. We can discuss appeals with clinical documentation, alternative levels of care, and next steps with your family.

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